How It Works

From Discovery to Launch in Weeks, Not Months

A streamlined process designed to get you up and running quickly, without cutting corners on quality. Here's exactly what to expect.

Start with a Discovery Call

Typical Timeline

01

Discover

We learn your business

30-minute call

Every great solution starts with understanding the problem. We'll have a focused conversation about your business, workflows, and goals.

  • Walk us through your current operations
  • Share your biggest pain points
  • Describe your ideal workflow
  • Discuss your growth plans
Outcome: A clear picture of what you need
Discover phase - We learn your business
02

Propose

Custom solution design

3-5 business days

We design a solution tailored to your specific needs. No cookie-cutter proposals - every feature is chosen because it solves your problem.

  • Detailed feature recommendations
  • Integration planning with your existing tools
  • One-time fixed price, no monthly fees
  • Clear timeline and milestones
Outcome: A proposal you can actually understand
Propose phase - Custom solution design
03

Build

Your platform, configured

2-6 weeks typical

Our team configures and customizes your platform. You'll see progress at every stage and have opportunities to provide feedback.

  • Platform configuration to your specs
  • Custom development for unique needs
  • Your branding applied throughout
  • Integration setup and testing
Outcome: A platform that's truly yours
Build phase - Your platform, configured
04

Launch

Go live with confidence

1-2 weeks

We don't just hand you the keys and walk away. We're with you through data migration, team training, and your first live operations.

  • Data migration from existing systems
  • Team training sessions
  • Soft launch period for testing
  • Go-live support
Outcome: A smooth transition with zero downtime
Launch phase - Go live with confidence
05

Grow Together

Partnership, not just software

1 year included, optional after

Your first year of support is included free. After that, optional support packages are available as your business evolves and your needs change.

  • First year of support included free
  • Dedicated account manager
  • Priority feature requests
  • Optional support after year one
Outcome: A partner who grows with you
Grow Together phase - Partnership, not just software
Why It Works

What Makes Our Process Different

You're Involved at Every Step

No disappearing into a black box. Regular check-ins, demos, and opportunities for feedback ensure you get exactly what you need.

Flexibility Built In

Requirements change as you see the product take shape. Our process accommodates changes without derailing the timeline.

Real Support, Real People

No ticket queues or chatbots. You'll have direct access to people who know your business and can actually help.

Ready to See What Custom-Built Can Do for Your Business?

Schedule a free discovery call. No pressure, no commitment. Just a conversation about your business and how we might help.

Get In Touch

30-minute call • No sales pressure • Get honest advice