AI-powered operations platform, customized to your business

The Complete Platform to Run and Grow Your Service Business

Scheduling, dispatch, payments, and AI intelligence: all in one platform, customized to fit your workflow. Everything you need from first booking to final payout.

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Trusted by service businesses across industries

Cleaning Co
SnowPro
PetCare
HomeFix
Product Demo

See BookingOps in Action

Watch how BookingOps transforms service business operations with AI-powered scheduling, dispatch, and customer management.

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Fully Customizable Platform

One Platform Customized for You

A complete operations platform that adapts to your business. We customize every feature, workflow, and integration to match exactly how you work, with no compromises.

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Scheduling

AI-Powered Scheduling & Dispatch

Your AI command center for daily operations. See your day at a glance, switch between day, week, or month views, and let AI optimize routes for each provider. Intelligent assignment considers skills, location, customer preferences, and availability. Real-time capacity tracking and route mapping that adapts to your workflow.

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Bookings

Booking & Customer Management

Bookings dashboard shows everything at a glance: total bookings, scheduled, in progress, and revenue. Smart customer segmentation identifies champions, flags at-risk customers, and tracks lifetime value and booking history.

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Provider App

Provider Mobile App

Give your team flexibility with the BookingOps Provider App. Manage availability, view upcoming jobs with optimized routes, GPS-verified check-ins, before/after photos, service checklists, and instant job completion with cash payment recording.

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Customer App

Customer Booking App

Modern mobile booking experience for your customers. Service catalog with dynamic pricing, available time slots, custom fields, add-ons, recurring bookings, photo attachments, coupon codes, and flexible payment options.

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AI Voice

AI Voice Agents - 24/7 Phone Coverage

Never miss a call again. Our AI voice agents handle phone interactions around the clock - booking appointments, answering questions, qualifying leads, and routing complex calls to humans. Deploy specialized agents for operations, sales, quality assurance, or customer service. Track call metrics, conversion rates, and sentiment analysis in real-time.

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Services

Fully Customizable Services

Your services, your way. Configure everything with a guided setup wizard - flexible pricing with flat rates or AI-powered dynamic pricing using custom variables. Add optional extras, link inventory items, enable subscriptions with recurring discounts. Every aspect adapts to your unique business model.

Powerful features, tailored to your workflow

Scheduling

Your AI command center for daily operations. See your day at a glance, switch between day, week, or month views, and let AI optimize routes for each provider. Intelligent assignment considers skills, location, customer preferences, and availability. Real-time capacity tracking and route mapping that adapts to your workflow.

Bookings

Bookings dashboard shows everything at a glance: total bookings, scheduled, in progress, and revenue. Smart customer segmentation identifies champions, flags at-risk customers, and tracks lifetime value and booking history.

Provider App

Give your team flexibility with the BookingOps Provider App. Manage availability, view upcoming jobs with optimized routes, GPS-verified check-ins, before/after photos, service checklists, and instant job completion with cash payment recording.

Customer App

Modern mobile booking experience for your customers. Service catalog with dynamic pricing, available time slots, custom fields, add-ons, recurring bookings, photo attachments, coupon codes, and flexible payment options.

AI Voice

Never miss a call again. Our AI voice agents handle phone interactions around the clock - booking appointments, answering questions, qualifying leads, and routing complex calls to humans. Deploy specialized agents for operations, sales, quality assurance, or customer service. Track call metrics, conversion rates, and sentiment analysis in real-time.

Services

Your services, your way. Configure everything with a guided setup wizard - flexible pricing with flat rates or AI-powered dynamic pricing using custom variables. Add optional extras, link inventory items, enable subscriptions with recurring discounts. Every aspect adapts to your unique business model.

Multi-Location

BookingOps supports multi-location businesses out of the box. Configure each location with its own services, pricing, working hours, and team members. Switch context instantly with role-based access control for admins, dispatchers, and managers.

Compliance

Build your provider network with simple invitations. Define required documents: business licenses, insurance certificates, background checks, certifications. Track compliance status in real-time with complete visibility.

Payroll

Time tracking built into the provider workflow with GPS verification. Review and approve time entries, track job-based earnings for contractors, manage hourly timesheets with overtime calculations. Full audit trail for every transaction.

Analytics

Automated review requests after each completed service. Respond to reviews directly from the dashboard. Analytics dashboard tracks revenue trends, booking patterns, service performance, customer lifetime value, and cohort retention.

Leads & RFQ

Capture leads from everywhere your customers are. Create embeddable forms for your website, connect your business email inbox. AI automatically generates professional proposals from RFQs - analyzing requirements, calculating pricing, and creating customized quotes in seconds. Review, approve, and send with a single click.

Coupons & API

Granular control over promotions with percentage or fixed discounts, usage limits, and targeting. Complete API with granular permissions, webhooks for real-time notifications, and prebuilt integrations with popular tools.

AI Workflows

Automation tailored to your exact business processes. AI handles lead nurturing, customer retention, provider onboarding, compliance tracking, review requests, and more. Each workflow connects triggers to intelligent actions, learns from outcomes, tracks success rates, and measures real impact on your bottom line.

Scheduling

Your AI command center for daily operations. See your day at a glance, switch between day, week, or month views, and let AI optimize routes for each provider. Intelligent assignment considers skills, location, customer preferences, and availability. Real-time capacity tracking and route mapping that adapts to your workflow.

Bookings

Bookings dashboard shows everything at a glance: total bookings, scheduled, in progress, and revenue. Smart customer segmentation identifies champions, flags at-risk customers, and tracks lifetime value and booking history.

Provider App

Give your team flexibility with the BookingOps Provider App. Manage availability, view upcoming jobs with optimized routes, GPS-verified check-ins, before/after photos, service checklists, and instant job completion with cash payment recording.

Customer App

Modern mobile booking experience for your customers. Service catalog with dynamic pricing, available time slots, custom fields, add-ons, recurring bookings, photo attachments, coupon codes, and flexible payment options.

AI Voice

Never miss a call again. Our AI voice agents handle phone interactions around the clock - booking appointments, answering questions, qualifying leads, and routing complex calls to humans. Deploy specialized agents for operations, sales, quality assurance, or customer service. Track call metrics, conversion rates, and sentiment analysis in real-time.

Services

Your services, your way. Configure everything with a guided setup wizard - flexible pricing with flat rates or AI-powered dynamic pricing using custom variables. Add optional extras, link inventory items, enable subscriptions with recurring discounts. Every aspect adapts to your unique business model.

Multi-Location

BookingOps supports multi-location businesses out of the box. Configure each location with its own services, pricing, working hours, and team members. Switch context instantly with role-based access control for admins, dispatchers, and managers.

Compliance

Build your provider network with simple invitations. Define required documents: business licenses, insurance certificates, background checks, certifications. Track compliance status in real-time with complete visibility.

Payroll

Time tracking built into the provider workflow with GPS verification. Review and approve time entries, track job-based earnings for contractors, manage hourly timesheets with overtime calculations. Full audit trail for every transaction.

Analytics

Automated review requests after each completed service. Respond to reviews directly from the dashboard. Analytics dashboard tracks revenue trends, booking patterns, service performance, customer lifetime value, and cohort retention.

Leads & RFQ

Capture leads from everywhere your customers are. Create embeddable forms for your website, connect your business email inbox. AI automatically generates professional proposals from RFQs - analyzing requirements, calculating pricing, and creating customized quotes in seconds. Review, approve, and send with a single click.

Coupons & API

Granular control over promotions with percentage or fixed discounts, usage limits, and targeting. Complete API with granular permissions, webhooks for real-time notifications, and prebuilt integrations with popular tools.

AI Workflows

Automation tailored to your exact business processes. AI handles lead nurturing, customer retention, provider onboarding, compliance tracking, review requests, and more. Each workflow connects triggers to intelligent actions, learns from outcomes, tracks success rates, and measures real impact on your bottom line.

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Industries

One Platform. Any Service Industry.

The same powerful foundation, configured for your specific industry. See how BookingOps adapts to different service businesses.

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cleaning-services.bookingops.com
Recurring schedules
Team dispatch
Quality checklists
Process

From Discovery to Launch in Weeks, Not Months

A streamlined process designed to get you up and running quickly, without cutting corners on quality.

01
Discover

Discover

We learn your business, workflow, and challenges

  • 30-minute discovery call
  • Understand your unique processes
  • Identify key challenges
  • Document your goals
02
Propose

Propose

Custom solution design with transparent pricing

  • Tailored feature recommendations
  • Integration planning
  • Clear timeline estimate
  • No hidden costs
03
Build

Build

Your platform, configured and customized

  • Platform configuration
  • Custom development
  • Your branding applied
  • Integration setup
04
Launch

Launch

Training, migration, and go-live support

  • Data migration
  • Team training
  • Soft launch period
  • Go-live support
05
Grow Together

Grow Together

Ongoing partnership as your needs evolve

  • Dedicated account manager
  • Priority feature requests
  • Quarterly check-ins
  • Continuous improvement
Learn More About Our Process
Why Custom

Why Custom-Built Beats One-Size-Fits-All

Generic SaaS might seem convenient, but it comes with hidden costs and frustrations. Here's how custom-built is different.

Forced workflow changes

Generic SaaS

Adapt your process to the software

BookingOps Custom

Built around YOUR process

Paying for unused features

Generic SaaS

100+ features, use 20

BookingOps Custom

Only what you need

Missing needed features

Generic SaaS

"Feature request submitted"

BookingOps Custom

Custom-built for you

Integration limits

Generic SaaS

Only supported integrations

BookingOps Custom

Connects to your existing tools

Never-ending monthly fees

Generic SaaS

Pay forever, own nothing

BookingOps Custom

One-time fixed price, yours forever

Per-user pricing

Generic SaaS

Punished for growing your team

BookingOps Custom

No per-user fees, grow freely

LEADERSHIP

Meet Our Founders

Combining deep service industry experience with cutting-edge technology expertise

Emmanuel Onate

Emmanuel Onate

CEO & Co-founder

Emmanuel is an AI solutions architect and business consultant specializing in custom automation systems for service businesses. He co-founded Complete Cleaners LLC while building a tech career, later expanding into property management. As a SCORE Subject Matter Expert, he has mentored business owners on automation and operations, achieving 30-40% reductions in operational costs for clients across cleaning, property management, and home services.

Rashin Pothan

Rashin Pothan

COO & Co-founder

Rashin is a technology entrepreneur and founder of 7th Pillar Infotech, a mobile and web development agency that has been delivering scalable digital products for 12 years. He also founded Buildmatic.ai, focusing on implementing AI for automations in organizations. He specializes in building web platforms, mobile applications, and AI-driven solutions that help businesses operate smarter.

FAQ

Common Questions

Got questions? We've got answers. If you don't see what you're looking for, reach out; we're happy to help.

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Ready to See What Custom-Built Can Do for Your Business?

Schedule a free discovery call. No pressure, no commitment. Just a conversation about your business and how we might help.

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30-minute call • No sales pressure • Get honest advice