Features

AI-Powered & Fully Customizable

A complete AI-native operations platform built around your exact workflow. From AI voice agents that answer calls 24/7 to intelligent proposal generation, every feature is tailored, extended, and configured specifically for your business.

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Core Platform

Essential tools to run your business

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Scheduling

AI-Powered Scheduling & Dispatch

Your AI command center for daily operations. See your day at a glance, switch between day, week, or month views, and let AI optimize routes for each provider. Intelligent assignment considers skills, location, customer preferences, and availability. Real-time capacity tracking and route mapping that adapts to your workflow.

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Bookings

Booking & Customer Management

Bookings dashboard shows everything at a glance: total bookings, scheduled, in progress, and revenue. Smart customer segmentation identifies champions, flags at-risk customers, and tracks lifetime value and booking history.

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Provider App

Provider Mobile App

Give your team flexibility with the BookingOps Provider App. Manage availability, view upcoming jobs with optimized routes, GPS-verified check-ins, before/after photos, service checklists, and instant job completion with cash payment recording.

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Customer App

Customer Booking App

Modern mobile booking experience for your customers. Service catalog with dynamic pricing, available time slots, custom fields, add-ons, recurring bookings, photo attachments, coupon codes, and flexible payment options.

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AI Voice

AI Voice Agents - 24/7 Phone Coverage

Never miss a call again. Our AI voice agents handle phone interactions around the clock - booking appointments, answering questions, qualifying leads, and routing complex calls to humans. Deploy specialized agents for operations, sales, quality assurance, or customer service. Track call metrics, conversion rates, and sentiment analysis in real-time.

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Services

Fully Customizable Services

Your services, your way. Configure everything with a guided setup wizard - flexible pricing with flat rates or AI-powered dynamic pricing using custom variables. Add optional extras, link inventory items, enable subscriptions with recurring discounts. Every aspect adapts to your unique business model.

Operations & Team

Manage locations, providers, and compliance

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Multi-Location

Multi-Location Management

BookingOps supports multi-location businesses out of the box. Configure each location with its own services, pricing, working hours, and team members. Switch context instantly with role-based access control for admins, dispatchers, and managers.

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Compliance

Provider & Compliance Management

Build your provider network with simple invitations. Define required documents: business licenses, insurance certificates, background checks, certifications. Track compliance status in real-time with complete visibility.

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Payroll

Payroll Management

Time tracking built into the provider workflow with GPS verification. Review and approve time entries, track job-based earnings for contractors, manage hourly timesheets with overtime calculations. Full audit trail for every transaction.

Growth & Revenue

Tools to grow and scale your business

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Analytics

Reviews & Analytics

Automated review requests after each completed service. Respond to reviews directly from the dashboard. Analytics dashboard tracks revenue trends, booking patterns, service performance, customer lifetime value, and cohort retention.

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Leads & RFQ

AI-Powered Leads & Proposal Generation

Capture leads from everywhere your customers are. Create embeddable forms for your website, connect your business email inbox. AI automatically generates professional proposals from RFQs - analyzing requirements, calculating pricing, and creating customized quotes in seconds. Review, approve, and send with a single click.

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Coupons & API

Coupons & Integrations

Granular control over promotions with percentage or fixed discounts, usage limits, and targeting. Complete API with granular permissions, webhooks for real-time notifications, and prebuilt integrations with popular tools.

AI & Automation

Intelligent automation for your operations

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AI Workflows

Custom AI Workflows & Automation

Automation tailored to your exact business processes. AI handles lead nurturing, customer retention, provider onboarding, compliance tracking, review requests, and more. Each workflow connects triggers to intelligent actions, learns from outcomes, tracks success rates, and measures real impact on your bottom line.

AI-powered features, fully customized to your workflow

Scheduling

Your AI command center for daily operations. See your day at a glance, switch between day, week, or month views, and let AI optimize routes for each provider. Intelligent assignment considers skills, location, customer preferences, and availability. Real-time capacity tracking and route mapping that adapts to your workflow.

Bookings

Bookings dashboard shows everything at a glance: total bookings, scheduled, in progress, and revenue. Smart customer segmentation identifies champions, flags at-risk customers, and tracks lifetime value and booking history.

Provider App

Give your team flexibility with the BookingOps Provider App. Manage availability, view upcoming jobs with optimized routes, GPS-verified check-ins, before/after photos, service checklists, and instant job completion with cash payment recording.

Customer App

Modern mobile booking experience for your customers. Service catalog with dynamic pricing, available time slots, custom fields, add-ons, recurring bookings, photo attachments, coupon codes, and flexible payment options.

AI Voice

Never miss a call again. Our AI voice agents handle phone interactions around the clock - booking appointments, answering questions, qualifying leads, and routing complex calls to humans. Deploy specialized agents for operations, sales, quality assurance, or customer service. Track call metrics, conversion rates, and sentiment analysis in real-time.

Services

Your services, your way. Configure everything with a guided setup wizard - flexible pricing with flat rates or AI-powered dynamic pricing using custom variables. Add optional extras, link inventory items, enable subscriptions with recurring discounts. Every aspect adapts to your unique business model.

Multi-Location

BookingOps supports multi-location businesses out of the box. Configure each location with its own services, pricing, working hours, and team members. Switch context instantly with role-based access control for admins, dispatchers, and managers.

Compliance

Build your provider network with simple invitations. Define required documents: business licenses, insurance certificates, background checks, certifications. Track compliance status in real-time with complete visibility.

Payroll

Time tracking built into the provider workflow with GPS verification. Review and approve time entries, track job-based earnings for contractors, manage hourly timesheets with overtime calculations. Full audit trail for every transaction.

Analytics

Automated review requests after each completed service. Respond to reviews directly from the dashboard. Analytics dashboard tracks revenue trends, booking patterns, service performance, customer lifetime value, and cohort retention.

Leads & RFQ

Capture leads from everywhere your customers are. Create embeddable forms for your website, connect your business email inbox. AI automatically generates professional proposals from RFQs - analyzing requirements, calculating pricing, and creating customized quotes in seconds. Review, approve, and send with a single click.

Coupons & API

Granular control over promotions with percentage or fixed discounts, usage limits, and targeting. Complete API with granular permissions, webhooks for real-time notifications, and prebuilt integrations with popular tools.

AI Workflows

Automation tailored to your exact business processes. AI handles lead nurturing, customer retention, provider onboarding, compliance tracking, review requests, and more. Each workflow connects triggers to intelligent actions, learns from outcomes, tracks success rates, and measures real impact on your bottom line.

Scheduling

Your AI command center for daily operations. See your day at a glance, switch between day, week, or month views, and let AI optimize routes for each provider. Intelligent assignment considers skills, location, customer preferences, and availability. Real-time capacity tracking and route mapping that adapts to your workflow.

Bookings

Bookings dashboard shows everything at a glance: total bookings, scheduled, in progress, and revenue. Smart customer segmentation identifies champions, flags at-risk customers, and tracks lifetime value and booking history.

Provider App

Give your team flexibility with the BookingOps Provider App. Manage availability, view upcoming jobs with optimized routes, GPS-verified check-ins, before/after photos, service checklists, and instant job completion with cash payment recording.

Customer App

Modern mobile booking experience for your customers. Service catalog with dynamic pricing, available time slots, custom fields, add-ons, recurring bookings, photo attachments, coupon codes, and flexible payment options.

AI Voice

Never miss a call again. Our AI voice agents handle phone interactions around the clock - booking appointments, answering questions, qualifying leads, and routing complex calls to humans. Deploy specialized agents for operations, sales, quality assurance, or customer service. Track call metrics, conversion rates, and sentiment analysis in real-time.

Services

Your services, your way. Configure everything with a guided setup wizard - flexible pricing with flat rates or AI-powered dynamic pricing using custom variables. Add optional extras, link inventory items, enable subscriptions with recurring discounts. Every aspect adapts to your unique business model.

Multi-Location

BookingOps supports multi-location businesses out of the box. Configure each location with its own services, pricing, working hours, and team members. Switch context instantly with role-based access control for admins, dispatchers, and managers.

Compliance

Build your provider network with simple invitations. Define required documents: business licenses, insurance certificates, background checks, certifications. Track compliance status in real-time with complete visibility.

Payroll

Time tracking built into the provider workflow with GPS verification. Review and approve time entries, track job-based earnings for contractors, manage hourly timesheets with overtime calculations. Full audit trail for every transaction.

Analytics

Automated review requests after each completed service. Respond to reviews directly from the dashboard. Analytics dashboard tracks revenue trends, booking patterns, service performance, customer lifetime value, and cohort retention.

Leads & RFQ

Capture leads from everywhere your customers are. Create embeddable forms for your website, connect your business email inbox. AI automatically generates professional proposals from RFQs - analyzing requirements, calculating pricing, and creating customized quotes in seconds. Review, approve, and send with a single click.

Coupons & API

Granular control over promotions with percentage or fixed discounts, usage limits, and targeting. Complete API with granular permissions, webhooks for real-time notifications, and prebuilt integrations with popular tools.

AI Workflows

Automation tailored to your exact business processes. AI handles lead nurturing, customer retention, provider onboarding, compliance tracking, review requests, and more. Each workflow connects triggers to intelligent actions, learns from outcomes, tracks success rates, and measures real impact on your bottom line.

Ready to See What Custom-Built Can Do for Your Business?

Schedule a free discovery call. No pressure, no commitment. Just a conversation about your business and how we might help.

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